Privacy Policy
This Privacy Policy governs the manner in which formationteam.com collects, uses, maintains and discloses information collected from users (each, a “User”) of the formationteam.com / website (“Site”). This privacy policy applies to the Site and all products and services offered by the Formation Team.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers’ utilized and other similar information.
Web browser cookies
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we use collected information
formationteam.com may collect and use Users personal information for the following purposes:
- To improve customer service
- Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience
- We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site
- We may use feedback you provide to improve our products and services.
- To send Users information they agreed to receive about topics we think will be of interest to them.
- To send periodic emails
We may use the email address to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
SMS/Text Messaging
When you provide your phone number through our social media channels, automated chat features, website forms, or other communication methods and consent to receive text messages, we may use your phone number to send you SMS messages related to your real estate inquiry. These messages may include responses to your questions, property information, appointment scheduling, and follow-up communications from our team.
Information We Collect: When you opt in to receive SMS messages, we collect your phone number and any information you provide in your text message communications with us.
How We Use This Information: Your phone number and related information are used solely to communicate with you about your real estate needs and inquiries. We do not sell, rent, share, or otherwise disclose your phone number or SMS opt-in consent to any third parties for their marketing purposes.
Opt-Out: You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a single confirmation message and will no longer receive text messages from us unless you opt in again.
Message Frequency: Message frequency varies based on your inquiry and ongoing conversations with our team.
Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan.
Help: For assistance, reply HELP to any message or contact us at hello@formationteam.com or 646-887-3488.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Changes to this privacy policy
formationteam.com has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Formation Team
formationteam.com
110 5th Ave, 2nd Floor
New York, NY 10011
hello@formationteam.com
646-887-3488